Online B2B and E-commerce City town at night

 According to Robert Goodwin, managing vice president for Gartner, “consumers are driven to the self-service kiosks that are available for banking, airport check-in, and other retail transactions because it typically results in a better experience.”    Self service equals control, Goodwin said, and what people value most in day-to-day transactions is a sense of control. 

A fully secured portal where the data exchange is based on real-time information controlled by your your back office program. The  on-line is just an extension which lets you invoke the same rights, the same way you control employee access. Everything from the on-line greeting when entering the application to what they can do is set up within the customer file.

Ask our representative  to outline  all the ways you can benefit.

Click here to read A Strategic Approach to Self-Service by Boozco